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Coronavirus Update

Information & Frequently Asked Questions

To Our Valued Guests

Season Passes Extended Through 2021

Raging Waters Los Angeles – May 15, 2020

This year hasn't gone like any of us expected. As COVID-19 continues to impact every part of our lives, we have been faced with many hard decisions, resulting in our 2020 Season being delayed.

We know how challenging it's been to wait. We want to see you too! Because of all the uncertainty, we have decided to extend all 2020 Season Passes through the entire 2021 Season. All Season Dining Pass and other perks will also be extended. It's the right thing to do in appreciation of your patience and support. Non-Season Passholders can purchase 2020 Season Passes that include the 2021 Season for a limited time.

We have been working constantly these past two months on how we adapt to this pandemic and the new normal it has created. We continue to plan towards Opening Day, though an exact date remains undetermined. Our top priority, as always, is the health and safety of our Team Members and Guests. We will continue following the rulings and recommendations of our local, state and federal leadership throughout this process, working alongside health and safety officials and our colleagues in the amusement and attractions industries.

While the experience will be different from any season in our history, we remain committed to delivering the safe, family fun that's been our calling card since 1983. One difficult decision we have made is to delay our new attraction, Bombs Away, until next year. This exciting new addition deserves a full season in the spotlight, and we know that won't be possible this year. Postponing this project also allows us to focus more fully on the measures we are taking to make our parks as safe and welcoming as possible.

We invite you to check our website regularly and follow our social media channels for updates. Please see our Frequently Asked Questions section below for additional information, or Contact Us to connect with our Guest Services Team. Group outing planners can also email their Outing Planner directly, or email rwsdgroupsales@ragingwaters.com We appreciate your understanding and value your support during these challenging times. Thank you, and stay safe.

Raging Waters Los Angeles Management Team



Frequently Asked Questions

Can’t find an answer to your question?
Please Contact Us via email as we are not able to answer phone calls at this time.

Can I purchase a 2020-21 Season Pass?
All Season Passes purchased will include both the 2020 and 2021 Seasons until further notice. We may revert to single-year Season Passes at a later point.
What will happen with my All Season Dining Pass and All Season Parking Pass?
All Summer Dining Pass, All Season Parking Pass and other add-ons will be valid through the end of the 2021 Season. Please note, we are no longer selling All Season Dining Passes for the 2020 Season.
Will I receive a refund on my pre-purchased admission tickets?
Good Any Day tickets will be valid through the entirety of the 2020 Summer Season, and Limited Operation and Date-Restricted Tickets will be accepted any day of the 2020 Summer Season. Guests with additional questions about their tickets can Contact Us to connect with our Guest Services staff.
I had a School Picnic or Group Event scheduled for early in the season. What now?
Tickets will be Good Any Day of the 2020 Summer Season. Group Outing Planners should contact their Raging Waters Los Angeles Group Sales representative directly, or email rwsdgroupsales@ragingwaters.com, to discuss options to reschedule early-season outings.
Are you still hiring?
We are still accepting applications, however at this time in-person interviews, orientations and training are on hold at least until further notice.
What Safety and Sanitation Procedures are planned for when the park opens?
Our highest priority remains the safety of all of our Team Members and Guests, and we’re closely following the guidelines set forth by the Centers for Disease Control & Prevention, California Department of Public Health, County of Los Angeles Public Health, along with other government officials and health experts. Some of our evolving sanitation procedures include:

• Making sure rides and other areas are clean and hygienic
• Communicating and promoting the need to maintain social distance
• Promoting regular and thorough hand washing by Team Members, Contractors and Guests
• Installing sanitizing hand rub dispensers in prominent places around the park to facilitate handwashing amongst Guests
• Promoting good respiratory hygiene in the workplace
• Encouraging Guests and Team Members to stay home if you are exhibiting any symptoms of COVID-19, or have been in contact with anyone who has been diagnosed with COVID-19, shown symptoms, or themselves come into contact with an individual at risk or suspected of having contracted COVID-19.
• Educating all Team Members about illness prevention, preparedness and response.

For additional information and resources, please visit the websites linked above for the CDC and state and county health departments.